Branded platform for your polyclinic

Everything your clinic runs on, in one platform

Patient and doctor apps, telemedicine, lab integration, AI assistant and billing — added on top of your existing EHR through API. No migration, no replacement of your current system.

Designed for private polyclinics, specialty clinics and practices with 2–50+ doctors.

EU-hosted infrastructure · GDPR-aligned architecture · Works with your existing EHR

GDPR-alignedEU-hostedHealthcare-grade securityEU AI Act ready

Compliance depends on deployment configuration and organizational policies.

Patient appDoctor platformAI assistantTelemedicine
Example UI
admin.exampleclinic.com/dashboard
Platform Overview
Example data

Patient App

Connected

Doctor App

Connected

AI Health Assistant

Connected

Telemedicine

Connected

Lab Analysis

Connected

Automation

Connected

Infrastructure Status

API GatewayOperational
Database ClusterOperational
AI ProcessingOperational
Notification EngineOperational

Screens are illustrative. Available modules and functionalities depend on platform configuration and contracted scope.

Built for Clinic Owners

Your clinic, in 8 modules — pick only what you need, on top of your EHR.

Everything your clinic needs — patient management, iOS and Android apps, health diary, lab integration, automation, telemedicine, and revenue tracking — in a single platform.

Patient management

Patient engagement, health data tracking, and communication in one platform.

Native patient mobile apps

iOS and Android apps under your clinic brand for appointments, messaging, and results.

Native doctor mobile apps

Dedicated mobile app for doctors to manage patients, schedules, and consultations.

Health diary and tracking over time

Structured health diary for patients — tracking data over time.

Lab results storage and analysis

Store, visualize, and display lab results with trend tracking and AI-structured values.

Automated reminders and workflows

WhatsApp, email, and push notification reminders sent automatically before appointments.

Revenue tracking and reporting

Real-time revenue dashboards per doctor, per service, with automated financial reports.

Telemedicine consultations

Built-in video, voice, and chat consultations with no third-party tools required.

Integration Architecture

On top of your existing EHR — no migration

How BigDot connects with your existing systems. Keep your current EHR workflow while adding patient and doctor apps, telemedicine, AI assistant, automation, payments, and real-time analytics.

Extend your existing EHR system

Your clinic already runs on an EHR system. BigDot does not replace it — BigDot extends it. Keep scheduling and medical records where they are, and add everything else on top.

Patient synchronization
Appointment synchronization
Medical record access
Lab result delivery and processing
Supports integration via secure APIs when available

Zero-disruption activation

Activate BigDot features gradually. Start with the patient app, then add reminders, then payments. Your existing EHR workflow continues uninterrupted.

How modernization works without changing your EHR

No migration

Your existing EHR stays the system of record

Secure API

BigDot connects on top of it — apps, AI and automation

Patient App

Your whole family — one clinic-branded app

Patients and families manage appointments, lab results, health data, and communication with your clinic — all in one secure mobile app under your clinic brand.

Appointment booking
Family multi-profile support
Lab results access and tracking
Secure messaging with clinic
Telemedicine consultations (optional module)

Key benefits

Manage entire families from one account
Reduce calls and administrative workload
Increase patient retention and engagement
Deliver modern digital experience under your clinic brand
Example UI
app.yourclinic.com

Welcome back, Ana

Your next appointment is tomorrow at 10:00

AK
Book Visit
Video Call
Messages

Recent Lab Results

Complete Blood Count

Feb 10

In range

Thyroid Panel (TSH)

Feb 3

Review

Upcoming

DR

Dr. Taylor Reed

Tomorrow, 10:00 - General Checkup

Confirmed
Example UI
doctor.yourclinic.com

Dr. Taylor Reed

General Practice — 6 patients today

On Duty

6 patients

Today

3 results

Pending

2 scheduled

Video Calls

Today's Schedule

09:00

Sarah Mitchell

General Checkup

Completed
10:00

Sophia Bennett

Follow-up Visit

In Progress
11:30

Daniel Novak

Video Consultation

Upcoming

Lab Results to Review

Alex Morgan - TSH

High - 6.2 mIU/L

High

Doctor App

Doctors manage patients from their phone

Doctors manage patients, review lab results, access health diary data, conduct video consultations, and manage schedules from a dedicated mobile app — independently with full clinic oversight.

Dedicated doctor mobile app (iOS and Android)
Schedule and appointment management
Accept or decline appointment requests
Telemedicine video consultations (optional module)
Secure messaging with patients
Access to patient lab results and health data during consultations
Real-time revenue dashboard for revenue-share doctors
Push notifications for new appointments and messages

Independent work, full oversight

Doctors work independently through their own app — managing patients, reviewing results, and conducting consultations on their schedule. The clinic owner maintains full visibility and operational control at all times.

Key benefits

Manage patients from anywhere
Access complete patient history instantly
Reduce administrative overhead
Increase operational efficiency

Telemedicine

Telemedicine built in — no third-party tools

BigDot includes a complete telemedicine module for iOS, Android and web. Video, voice, and secure messaging are built into the platform — no third-party tools needed.

iOS and Android apps
Browser access
Video consultations
Voice consultations
Secure messaging chat
Integrated health data

Why built-in telemedicine matters

No third-party video tools required
GDPR-aligned communication architecture
Integrated with patient and doctor apps
Automatic appointment reminders for virtual visits
app.yourclinic.com/consultation
TR

Dr. Taylor Reed

General Practice

Video call in progress
EC

Sarah Mitchell

14:23

Use Cases

More than video calls — a complete virtual care infrastructure

1:1 Consultations

Private video consultations between doctor and patient for routine checkups, follow-ups, and specialist opinions.

Digital Support Before and After Surgery

Preparation before the procedure, post-operative consultations and remote follow-up appointments, enabling recovery monitoring without requiring patients to travel to the clinic.

Chronic Care Monitoring

Regular scheduled video check-ins for patients with diabetes, hypertension, and other chronic conditions. Integrated with health diary data.

AI Health Assistant

Online

Hello Ana, I'm your AI health assistant. How can I help you today?

I've had a sore throat and a temperature around 37.8°C for the past three days. What should I do?

I can provide general guidance.

A mild fever combined with a sore throat is often associated with a common viral infection. It's important to monitor:

Duration of symptoms

Difficulty swallowing

Shortness of breath

Temperature rising above 38°C

If symptoms worsen or persist for several days, it may be advisable to consult a doctor for further evaluation.

Available Specialists at This Clinic

Dr. Emily Carter

General Practitioner

Dr. Daniel Hughes

ENT Specialist

Book Consultation
Type your health question...

AI Assistant

AI support for patients — 24/7, under your brand

The AI Health Assistant supports patients and families through secure chat — symptom collection, lab data structuring with trend tracking, health diary overview, reminders, and appointment booking — available 24/7 inside your clinic-branded mobile app.

Available 24/7 inside clinic-branded mobile app
Structured symptom collection through conversational chat
Lab result summaries and trend tracking
Appointment booking through chat
Automated reminders via WhatsApp, email, and push notifications

Key benefits

Automated analysis of uploaded lab results (PDF, image, or LIS integration)
AI identifies values outside reference ranges and highlights patterns over time
Patients can schedule follow-up appointments directly through the app
AI supports doctors with structured patient questionnaires and organized health data — does not replace medical judgment

AI for doctors too

The AI assistant supports healthcare professionals with structured summaries of laboratory results and a clear overview of the user's health record history.

Important

The AI assistant organizes patient-reported information and laboratory values. It does not provide medical diagnoses or treatment decisions. All clinical decisions are made by licensed healthcare professionals.

Privacy-first architecture

BigDot follows strict data minimization principles. AI processing uses only structured clinical values and reference ranges. Personal identifiers are not required for AI processing. Patient data is never used to train AI models.

Health Diary & Lab Platform

A complete view of patient health — over time

Structured health diary and lab result tracking give doctors a complete view of patient health over time. Structured data enables AI analysis and pattern recognition.

Blood pressure tracking
Blood sugar tracking
Weight tracking
Temperature tracking
Lab result storage
Lab trend visualization
AI-powered lab data structuring
Patient history tracking

Key benefits

Patients track vitals, symptoms, and wellness daily
Doctors see trends over weeks, months, and years
Lab results stored as original PDF/image and analyzed by AI
AI highlights out-of-range values and shows trends from historical data
Patients can share AI insights with their doctor and request a consultation

120/80 mmHg

Latest blood pressure recorded in the patient's diary

45 → 120 nmol/L

Vitamin D across a year of tracking, against its reference range

Screens are illustrative. Available modules and functionalities depend on platform configuration.

Clinic operations

The phone stops being the bottleneck

Booking, reminders and billing run themselves. The phone stays for those who prefer it, but it is no longer the only way into your clinic.

Booking without a phone call

Patients pick a free slot in the app, around the clock. Reception sees it in the same schedule — nothing retyped, nothing confirmed by phone.

A cancelled slot fills itself

The moment someone cancels, BigDot offers the slot to patients who wanted it — a push notification or a WhatsApp message with a link. The first to confirm gets it. Reception calls no one.

The appointment is confirmed and secured

The amount is held on the card at booking and charged only after the visit. The patient knows where they stand, and the clinic is left without neither the slot nor the revenue. Each clinic sets its own cancellation policy.

Results and reminders send themselves

Results arrive in the app as soon as they are ready, with a reminder the day before the appointment. The "has it arrived yet" calls stop.

The clinic grows without adding administrative staff

BigDot handles the workload of 1-2 administrative employees — reminders, invoicing, scheduling, and patient communication run on autopilot.

24

Reminders sent on their own — without a single front-desk call

8

Invoices generated without manual entry

€84,320

Total revenue this month, +23%

€7,070

Outstanding — 18% less than last month

Revenue & Analytics

See every euro in real time

Full financial and operational visibility. Active patients, subscriptions, MRR, lab analyses, payments collected, appointment volume, revenue per doctor, revenue per service, and automated share calculations — all in real time.

Active patients
Active subscriptions
Monthly recurring revenue (MRR)
Lab analyses performed
Payments collected
Appointment volume

Complete financial control

As the clinic owner, you see exactly how much each doctor generates, what each service costs, how payments are tracked, and what revenue shares are owed. No spreadsheets. No guessing. Real-time accuracy.

Automated revenue share

Define revenue share percentages per doctor. BigDot calculates shares automatically based on actual revenue and generates reports for payouts.

Dr. Reed

€3,511

at share 32%

Dr. Morgan

€3,552

at share 37%

Subscription Infrastructure

Subscriptions and recurring revenue for clinics

BigDot provides enterprise subscription infrastructure for clinics and healthcare providers. Clinics can define their own subscription models, offer recurring healthcare services, manage patient memberships, and automate billing and revenue tracking — fully white-label under their own brand.

Clinic-defined subscription plans
Recurring billing automation
Patient subscription lifecycle management
Automated invoicing and payment tracking
Revenue reporting and analytics
Fully white-label compatible
Supports multiple plans per clinic

Your clinic, your subscription model

Define plans, set pricing, manage memberships, and automate recurring billing — all under your own brand. Patients subscribe through your clinic app and manage their membership independently.

€38,600

Monthly recurring revenue from subscriptions, +18%

94.2%

Member retention rate, +1.8%

White-Label Platform

Your clinic. Your brand. Your app.

BigDot provides complete white-label infrastructure — your clinic's own branded mobile apps, patient portal, and digital operations platform. Patients interact with your brand at every touchpoint. BigDot powers everything behind the scenes.

Custom branding

Your logo, colors, and visual identity across the entire platform and mobile apps.

Custom domain

Run BigDot on your own domain. Patients see your clinic brand, not ours.

iOS and Android apps under your clinic name

Patient and doctor apps published under your clinic name in App Store and Google Play.

Clinic owns patient relationship

Your patients interact with your brand at every touchpoint. BigDot stays invisible.

Your Brand, Everywhere

How patients experience your clinic platform

Web Platform

app.yourclinic.com

YC
Your Clinic

Patient App

YC

Your Clinic

App Store / Google Play

Doctor App

YC

YC Doctor

App Store / Google Play

Your clinic owns the patient relationship

Patients book through your app, communicate with your brand, and receive results under your name. BigDot powers everything behind the scenes.

Lab Results & AI Data Structuring

Lab results — read and structured instantly

Enable laboratories and clinics to securely deliver lab results to patients. Patients can upload or receive lab results and instantly review structured laboratory data using BigDot's AI assistant and health diary tracking.

In-app lab result delivery

Lab results are delivered securely inside the clinic-branded patient app, with optional integrations depending on platform configuration.

PDF and image upload support

Lab results stored as original PDF or image. Clinic staff or patients can upload results directly through the app.

AI laboratory data structuring

AI structures laboratory data, displays reference ranges and highlights values outside laboratory reference ranges for informational purposes.

Secure patient and doctor access

Results are delivered securely inside clinic-branded apps. Patients receive push notifications when new results are available.

Historical tracking and trend visualization

Track lab values over time with automatic trend charts. Structured data is generated by AI analysis, not LIS syncing.

How Lab Results Work

Receive, structure, deliver

1

Clinic delivers results into the app

Lab results are delivered securely into the clinic-branded patient app, either via integration or manual upload

2

AI extracts and structures data

AI extracts test values, units, and reference ranges into structured format. Personal identifiers are not required for AI analysis.

3

Results available to patient and doctor

Delivered securely inside clinic-branded apps with push notifications

4

Historical tracking and trends enabled

Lab values tracked over time with trend visualization

Lab results are delivered securely inside the clinic-branded patient app. When patients upload results, AI extracts structured values, compares them to reference ranges, and highlights out-of-range results for informational purposes.

Privacy-first architecture

AI processes clinical values only. Patient identity data is never used for AI training.

Security and data protection

Security built in from day one — not bolted on later

Sensitive health data requires strong protection. BigDot is designed for healthcare environments — with security architecture, role-based access, and audit transparency built in from day one.

Role-based access

Patients, doctors, clinic staff, and owners each see only what their role requires.

Secure patient communication

Communication between patients and healthcare professionals is encrypted in transit.

EU-hosted infrastructure

Data infrastructure operated within the European Union.

Audit logs

Structured logs record key system interactions across the platform.

GDPR-ready architecture

Architecture designed to support European data protection requirements and GDPR-ready deployments.

EU AI Act ready

BigDot architecture is designed to meet the EU AI Act (Limited Risk classification) — human-in-the-loop, transparent AI use, data minimization, and audit trails built in from day one.

Infrastructure

EU-hosted infrastructure
Scalable cloud architecture
Continuous monitoring and updates
Tenant-aware architecture with logical data isolation

Designed for modern healthcare environments

BigDot is designed to protect sensitive patient data for clinics and healthcare providers operating under EU regulations.

GDPR-ready architecture
Healthcare-focused security
Secure cloud infrastructure
EU-hosted data infrastructure

Compliance depends on platform configuration and organizational policies.

See how BigDot fits your clinic

Book a 30-minute demo. We'll walk through the platform, your requirements, and how it would work for your clinic specifically.

No commitment required