BigDot: the Perfect Solution for Healthcare Providers

Nowadays, the biggest struggle for healthcare consumers is time and location management. People’s lives have become busier than ever, and since the Covid-19 outburst, a lot of companies switched to remote working from different locations. On the other hand, the elderly might be scared of spending time in hospitals and catching additional infections. But that doesn’t mean health shouldn’t be a number one priority for everyone.

As a consequence, healthcare providers such as health institutions (hospitals, clinics, polyclinics, laboratories, and rehabilitation centers) and professional organizations that want to offer healthcare to their customers (pharmacies, insurance companies, veterinary clinics, and hotels that offer healthcare & assistance) have to focus on making it easier for consumers to take care of their health at all times. In the era of the digital revolution, online access to healthcare and the possibility to book appointments online is crucial when it comes to keeping patients satisfied and reaching new ones. Hence the need for an easy-to-use digital platform that can make online access to healthcare as smooth as it gets.

BigDot SaaS CRM is a telehealth platform for improving healthcare through both video and physical consultations, calls, and messages. It’s the first and only smart solution of that kind in Croatia. Keep reading and learn more about this modern approach to healthcare.

How does it work?

You can access this cloud-based software solution from any device. The setup is easy, there’s no need to install or download anything. You can get BigDot up and running today with simple, free enrollment and launch secure video visits fast from your web browser. The platform integrates into your existing system in just 24 hours.

BigDot is safe to use, with all the data encrypted. Security is at bank level and the data is monitored 24 hours a day.

Who is BigDot for?

All healthcare providers such as hospitals, clinics, polyclinics, rehabilitation centers, laboratories, or professional organizations that want to add healthcare to their businesses such as insurance companies, pharmacies, veterinary clinics, and hotels (healthcare & assistance). If you want to step up your game and offer high-quality healthcare to your current patients, reach new ones, and become accessible to them regardless of time and location, take advantage of digitalization, and increase your income.

Which features does the platform offer?

Whether it’s booking appointments online, offering online consultations, making billing easier, or reporting KPIs, we’ve got you covered with our end-to-end solution.

The purpose of the platform is to promote and empower your brand. Use your logo, colors, and a personalized subdomain to make your patients feel comfortable and safe online. You can even place your partner's ads and make an extra profit.

Set your own prices and availability. In addition to defining the prices, we’re offering the creation of a subscriber model. You can decide which combination of consultations you’d like in each subscription, as well as the price. You can also create packages according to the wishes and needs of your patients (such as a basic healthcare package, for her, for him, etc.)

By reserving an appointment for an in-person visit, diagnostics (such as CT, MRI, etc.), or online consultation, the patient has to accept the fee you have defined. The fee will be reserved until the end of the service. At the end of each consultation, you issue an invoice in just one click.

The platform integrates with existing software solutions. Secure communication with the patient is enabled at all times. You can quickly share e-documents and update them to be immediately visible in the patient’s app. Additionally, we enable the structuring of data coming from multiple sources, such as Garmin, Fitbit, and Apple.

We also make sure your business is always growing. Simple and logical business intelligence reports you can find on the dashboard allow easy monitoring, reporting KPIs, and quick identification of opportunities for improvement.

What about the pricing?

Whether it’s standard, group or enterprise, you can choose the pricing model that fits the needs of your business best. Compare the features of each model here. As mentioned before, you can define the prices of online consultations yourself, and create packages of your services or subscriber models. We offer a free trial period of 14 days, with no credit card required.

Take a modern approach to healthcare, and become available to patients, regardless of time and location, from any device. Feel free to get in touch for any additional information, technical inquiries, or questions.