Branded platform for your polyclinic
Clinic software — patients come back, EHR stays.
A modern platform with a patient app, AI assistant and telemedicine — under your clinic's brand, on top of your existing EHR. No migration.
For private polyclinics, specialty clinics and practices with 2–50+ doctors.
Compliance depends on deployment configuration and organizational policies.
Revenue the clinic did not have before. Example: clinic in its 12th month.
2,847
Active patients
61%
Appointments booked online (30 days)
427
Patients with a subscription (15%)
95
Telemedicine consultations / mo.
€23,000
New revenue with BigDot / mo.
€84,320
Total revenue / mo.
Revenue and Subscription Growth
Revenue by Service
Green is revenue the clinic does not have without BigDot.
Recent Activity
New appointment scheduled
2m ago
Lab result analyzed by AI
5m ago
Telemedicine consultation completed
12m ago
Reminder sent to user
18m ago
Invoice generated
28m ago
Payment completed
34m ago
Infrastructure Status
User Experience
4.8 / 5.0
User Satisfaction
1,247 ratings
94.2%
Retention Rate
patients who rebooked
Reduced
Reduced no-show rates
Through automated reminders — WhatsApp, email, and push notifications
Screens are illustrative. Available modules and functionalities depend on platform configuration and contracted scope.
The reality in most clinics
You don't lose patients on quality. You lose them on the phone
Booking, rescheduling, questions about results — everything goes through one person at reception. Whoever can't reach you at 13:05 doesn't call back; they call the next clinic on the list. They appear in none of your reports, so you never see the loss.
A busy line means they leave
A patient who gets a busy signal rarely calls twice. They call the next clinic on the list, and that is where they stay.
In the evening you are closed for booking too
Someone who decides at 9 p.m. to book an appointment finds your number and a closed reception. By morning they are booked elsewhere.
Patients chase results by phone
The same patient calls three times to ask whether their results are ready. Every one of those calls blocks the line for someone trying to book.
A cancelled appointment stays empty
When someone cancels at short notice, that slot stays empty. You have no list of who to call, and the person who wanted exactly that time never learns it opened up.
New revenue
Three revenue streams your clinic does not have today
Same patients, same doctors, same premises. The difference is that all of this is now billed through the platform, under your clinic's brand.
Patient subscriptions
A monthly membership under your brand — priority booking, messaging with the team, results tracking. The billing repeats on its own.
In this example: 427 patients × €29 = €12,400 per month
Telemedicine at the price of a visit
An advisory consultation — interpreting results, reviewing therapy, a second opinion — is worth the same over video. It costs you no room, no nurse and no consumables.
In this example: 95 consultations × €80 = €7,600 per month
Care programmes
Annual programmes that combine an on-site examination and diagnostics with online follow-up and consultations. Patients book and pay for them in the app.
In this example: 20 patients × €150 = €3,000 per month
€23,000 of new revenue per month — 27% of this example clinic's total revenue, from work that previously was not billed at all.
New revenue requires no new consulting room, no new staff and no additional consumables — the margin is considerably higher than on an in-person visit.
BigDot provides the platform. Pricing, ways of working and the relationship with the patient remain yours.
ACTIVE PLANS
3
MEMBERS
427
MRR
€12,400
Annual care
Quarterly check-ups · results tracking
Priority care
Priority booking · messaging with the team · results tracking
Family care
Up to four members · shared plan
Each clinic defines its own plans, pricing and membership management.
Hybrid programmes
What cannot be run on site alone, or online alone
A follow-up programme needs both — the examination and diagnostics on site, then months of follow-up between visits. A clinic with only booking and an EHR cannot run this: the patient has nowhere to see their results, no channel for a question between visits, and there is no recurring billing.
Cardiology follow-up
- On site
- Examination, ECG and initial work-up at the clinic.
- Online
- The patient logs blood pressure and keeps a diary in the app; the doctor adjusts therapy and holds the review by video.
- Billing
- A monthly subscription or an annual programme, billed automatically.
Dermatology lesion monitoring
- On site
- Dermatoscopy and lesion assessment at the clinic.
- Online
- Between visits the patient photographs lesions in the app; the doctor sees them in the same record, next to earlier images.
- Billing
- The patient books and pays for the programme online — no call to reception.
Preventive and longevity programmes
- On site
- Annual work-up, laboratory tests and examination at the clinic.
- Online
- Quarterly results review and consultations between visits, all in the app under your brand.
- Billing
- An annual package, paid in full or in instalments.
Patients can already book and pay for complex dermatology programmes online, through your clinic's own app.
Something has to happen at the clinic. The rest of the year lives in an app under your brand.
Each clinic defines its programmes, their content and their pricing. BigDot is the platform for running and billing programmes, not a provider of healthcare services.
Diagnostics
The most expensive machine in the clinic should not wait on the phone
A doctor's schedule and a machine's calendar are two different things. BigDot runs them separately, so CT, MRI and ultrasound fill up independently of the consulting rooms.
Duration per examination
The same scan takes longer with contrast than without. The system knows the difference and books exactly as long as the examination actually takes — and one slot booked wrong wrecks the schedule for the rest of the day.
The referral comes with the booking
Patients attach the referral, the indication or the report the scan is based on. They don't arrive empty-handed and nobody has to call them.
Preparation sends itself
What to eat, when to arrive, what to bring — the instructions go out the moment the slot is booked. Fewer cancellations and fewer calls to reception.
Utilisation per machine
See how full each machine is, not just the consulting rooms. An empty hour on the MRI and an empty hour in a consulting room are not the same cost.
Clinic operations
The phone stops being the bottleneck
Booking, reminders and billing run themselves. The phone stays for those who prefer it, but it is no longer the only way into your clinic.
Booking without a phone call
Patients pick a free slot in the app, around the clock. Reception sees it in the same schedule — nothing retyped, nothing confirmed by phone.
A cancelled slot fills itself
The moment someone cancels, BigDot offers the slot to patients who wanted it — a push notification or a WhatsApp message with a link. The first to confirm gets it. Reception calls no one.
The appointment is confirmed and secured
The amount is held on the card at booking and charged only after the visit. The patient knows where they stand, and the clinic is left without neither the slot nor the revenue. Each clinic sets its own cancellation policy.
Results and reminders send themselves
Results arrive in the app as soon as they are ready, with a reminder the day before the appointment. The "has it arrived yet" calls stop.
The clinic grows without adding administrative staff
BigDot handles the workload of 1-2 administrative employees — reminders, invoicing, scheduling, and patient communication run on autopilot.
Automation in motion
BigDot did all of this on its own — no typing, no phone calls, no manual entry.
WhatsApp reminder sent
Sarah Mitchell — Appointment tomorrow at 10:00
Email reminder sent
Daniel Novak — Appointment in 2 days
Patient confirmed via WhatsApp
Sarah Mitchell confirmed appointment
Invoice generated
Alex Morgan — General Consultation €85
Payment collected
Alex Morgan paid €85 via online link
Slot filled from waitlist
Sophia Bennett moved to cancelled 14:00 slot
Push notification sent
Sarah Kim — Appointment in 2 hours
24
Reminders sent
Without front-desk calls.
8
Invoices generated
Without manual entry.
6
Payments collected
Without counter checkout.
iOS AND ANDROID APPS
iOS and Android app for patients and families
Patients and their families manage appointments, lab results, health data, and communication with the clinic — all in one secure mobile app under your clinic brand.
Key benefits
Welcome back, Ana
Your next appointment is tomorrow at 10:00
Recent Lab Results
Complete Blood Count
Feb 10
Thyroid Panel (TSH)
Feb 3
Reminder
Appointment tomorrow 10:00
Lab Results
CBC - Ready to view
One connected platform
Everything your clinic needs to operate digitally — in one place
BigDot brings together the digital services modern clinics need — designed to work as one connected system.
Online booking
Patients book directly through your clinic's branded app or web portal.
Video and written consultations
Patients book, pay and join the video call in two clicks — one app. No Google Meet, no manual invoices, no payment screenshots.
Payments and invoicing
Online payments, automated invoicing, and recurring billing built into the clinical flow.
Patient communication
Secure messaging, reminders, and follow-up — without phone tag.
Subscriptions and packages
Offer recurring care plans and bundled services under your own brand.
Clinic management workflows
Schedule management, intake, consultation records, and team coordination in one dashboard.
Available modules and functionality depend on platform configuration and contracted scope.
Your brand, your patients
A digital experience under your clinic's brand — not ours
Patients interact with your clinic — through your name, your colors, your identity. BigDot stays in the background.
Branded patient app
Available on iOS and Android under your clinic's brand and identity.
Branded web portal
Patients book and access services through your clinic's domain.
Branded communication
Reminders, invoices, and follow-up messages reach patients in your clinic's voice.
The patient relationship belongs to the clinic. BigDot supports the infrastructure behind it.
Security and data protection
Security built in from day one — not bolted on later
Sensitive health data requires strong protection. BigDot is designed for healthcare environments — with security architecture, role-based access, and audit transparency built in from day one.
Role-based access
Patients, doctors, clinic staff, and owners each see only what their role requires.
Secure patient communication
Communication between patients and healthcare professionals is encrypted in transit.
EU-hosted infrastructure
Data infrastructure operated within the European Union.
Audit logs
Structured logs record key system interactions across the platform.
GDPR-ready architecture
Architecture designed to support European data protection requirements and GDPR-ready deployments.
EU AI Act ready
BigDot architecture is designed to meet the EU AI Act (Limited Risk classification) — human-in-the-loop, transparent AI use, data minimization, and audit trails built in from day one.
Infrastructure
Designed for modern healthcare environments
BigDot is designed to protect sensitive patient data for clinics and healthcare providers operating under EU regulations.
Compliance depends on platform configuration and organizational policies.
Build BigDot with us
We're working closely with the first wave of clinics shaping BigDot's roadmap. Founding clinics get a direct line to the people building the platform — calls with our product team, early access to new modules, and a seat at the table when we decide what ships next.
- Direct access to the BigDot product team — quarterly calls with the founders
- Early access to new AI modules and features before public release
- Roadmap influence — your priorities shape what we build next quarter
From autumn 2026, partner clinics join the LittleDot Hub, where 55,000 users search for appointments and compare offers. Founding clinics join first.
Founding clinic status is offered selectively to clinics committed to long-term partnership. Confirmed in conversation with our team.
Pricing
Build your BigDot — from €290/mo.
A plan sized to your clinic. Pay only for what you use, add modules as you grow.
Start
€290/month
Solo / small practice
30-day trial
Everything a solo professional needs — from intake to invoicing.
Grow
€590/month
Polyclinic 2-15 doctors
30-day trial
For polyclinics that want their own branded mobile apps and communication automation.
Scale
€990/month
Larger single polyclinic
30-day trial
For polyclinics that need AI, custom integrations and priority support.
Enterprise
Custom pricing
Clinic groups and larger organizations
Care Coordinator and Call Center included
For clinic groups, diagnostic centers, specialty practice chains, pharma companies and insurers.
Final pricing depends on number of doctors, locations and selected modules. Talk to our team for a tailored proposal.
See how BigDot fits your clinic
Book a 30-minute demo. We'll walk through the platform, your requirements, and how it would work for your clinic specifically.
No commitment required