Branded platform for your polyclinic

Clinic software β€” patients come back, EHR stays.

A modern platform with a patient app, AI assistant and telemedicine β€” under your clinic's brand, on top of your existing EHR. No migration.

For private polyclinics, specialty clinics and practices with 2–50+ doctors.

View Platform
GDPR-alignedEU-hostedHealthcare-grade securityEU AI Act ready

Compliance depends on deployment configuration and organizational policies.

Patient appDoctor platformAI assistantTelemedicine
Example UI
admin.yourclinic.com/dashboard
Y
YourClinic
✦Example dataLast 30 daysExport
+12% ↑

2,847

Active Users

+9% ↑

1,420

Active Subscriptions

+18% ↑

€38,600

Subscription MRR

+23% ↑

€84,320

Monthly Revenue

+26% ↑

312

Telemedicine Sessions

↑

54%

Subscription Usage Rate

Revenue and Subscription Growth

Revenue
Subscriptions
J
F
M
A
M
J
J
A
S
O
N
D

Doctor revenue contribution

€45,720Doctor Rev.
Dr. Taylor Reed
€10,972
Dr. Alex Morgan
€9,601
Dr. Jordan Ellis
€8,687
Dr. Sarah Kim
€8,230
Dr. Emma Carter
€8,230

Revenue by Service

€84,320Total
Subscriptions
€38,600
Consultations
€25,400
Lab & Diagnostics
€12,200
Telemedicine
€5,620
Other
€2,500

Recent Activity

New appointment scheduled

2m ago

Lab result analyzed by AI

5m ago

Telemedicine consultation completed

12m ago

Reminder sent to user

18m ago

Invoice generated

28m ago

Payment completed

34m ago

Infrastructure Status

TelemedicineOperational
Lab Result ProcessingOperational
AI Analysis EngineOperational
Notification SystemOperational

User Experience

4.8 / 5.0

User Satisfaction

1,247 ratings

94.2%

Retention Rate

patients who rebooked

Reduced

Reduced no-show rates

Through automated reminders β€” WhatsApp, email, and push notifications

Screens are illustrative. Available modules and functionalities depend on platform configuration and contracted scope.

The reality for many clinics today

Most clinics run on disconnected tools

Booking happens in one system. Communication in another. Payments somewhere else. Patient follow-up often falls back to phone calls and spreadsheets. The result is friction β€” for the team running the clinic, and for the patients trying to access care.

Fragmented booking

Patients call to make appointments, while staff manage schedules across phone, email, and calendar tools.

Manual communication

Reminders, follow-ups, and instructions go out by phone or text, one patient at a time.

Disconnected payments

Invoicing, online payments, and recurring billing live outside the clinical workflow.

No clear digital identity

When patients leave the clinic, the relationship often ends until the next in-person visit.

One connected platform

Everything your clinic needs to operate digitally β€” in one place

BigDot brings together the digital services modern clinics need β€” designed to work as one connected system.

Online booking

Patients book directly through your clinic's branded app or web portal.

Video and written consultations

Patients book, pay and join the video call in two clicks β€” one app. No Google Meet, no manual invoices, no payment screenshots.

Payments and invoicing

Online payments, automated invoicing, and recurring billing built into the clinical flow.

Patient communication

Secure messaging, reminders, and follow-up β€” without phone tag.

Subscriptions and packages

Offer recurring care plans and bundled services under your own brand.

Clinic management workflows

Schedule management, intake, consultation records, and team coordination in one dashboard.

Available modules and functionality depend on platform configuration and contracted scope.

iOS AND ANDROID APPS

iOS and Android app for patients and families

Patients and their families manage appointments, lab results, health data, and communication with the clinic β€” all in one secure mobile app under your clinic brand.

Book appointment
Multi-profile support for families
Access and track lab results
Secure messaging with clinic

Key benefits

Manage your entire family from one account
Reduce calls and administrative work
Deliver modern digital experience under your clinic brand
Example UI
app.yourclinic.com

Welcome back, Ana

Your next appointment is tomorrow at 10:00

AK
Book Visit
Video Call
Messages

Recent Lab Results

Complete Blood Count

Feb 10

Normal

Thyroid Panel (TSH)

Feb 3

High
Mobile App

Reminder

Appointment tomorrow 10:00

Lab Results

CBC - Ready to view

Revenue and digital services

Support new digital revenue models β€” without leaving the clinic's brand

BigDot is built to help clinics offer and manage digital services that complement in-person care:

  • Paid online consultations

    Clinics can offer video and written consultations as paid services, billed through the platform.

  • Subscription plans

    Define recurring care plans, set pricing, and manage member access β€” all under the clinic's brand.

  • Care packages

    Bundle services into packages patients can purchase upfront.

  • Digital follow-ups

    Continue care after the in-person visit through structured digital follow-up workflows.

BigDot supports the infrastructure. Your care model, pricing, and patient relationships remain with the clinic.

Subscription overview
✦ Example data

ACTIVE PLANS

3

MEMBERS

β€”

MRR

β€”

Annual care

Quarterly check-ins Β· lab follow-ups

Active

Monthly consultation pack

Three video consultations / month

Active

Family wellness

Up to four members Β· shared plan

Active

Plans, pricing, and member management defined by each clinic.

Your brand, your patients

A digital experience under your clinic's brand β€” not ours

Patients interact with your clinic β€” through your name, your colors, your identity. BigDot stays in the background.

Branded patient app

Available on iOS and Android under your clinic's brand and identity.

Branded web portal

Patients book and access services through your clinic's domain.

Branded communication

Reminders, invoices, and follow-up messages reach patients in your clinic's voice.

The patient relationship belongs to the clinic. BigDot supports the infrastructure behind it.

Clinic Admin

Less admin, more time for patients

BigDot handles reminders, invoicing, payments, communication, and scheduling automatically β€” so your clinic grows without hiring more staff.

Scheduling

Patients book, reschedule, and cancel through the app. Waitlist management fills cancelled slots automatically.

Automation

WhatsApp, email, push, and in-app notifications sent automatically. Workflows run continuously without manual intervention.

Billing and payments

Invoices generated automatically. Online payment links included. Patients pay with one click. Payment status tracked.

Revenue tracking and advanced reporting

Revenue per doctor, per service, automated share calculation, and advanced reporting dashboards.

Your clinic grows without growing overhead

BigDot handles the workload of 1-2 administrative employees β€” reminders, invoicing, scheduling, and patient communication run on autopilot.

Automation in motion

BigDot did all of this on its own β€” no typing, no phone calls, no manual entry.

Running

WhatsApp reminder sent

Sarah Mitchell β€” Appointment tomorrow at 10:00

08:00Sent

Email reminder sent

Daniel Novak β€” Appointment in 2 days

08:05Sent

Patient confirmed via WhatsApp

Sarah Mitchell confirmed appointment

08:12Confirmed

Invoice generated

Alex Morgan β€” General Consultation €85

09:15Sent

Payment collected

Alex Morgan paid €85 via online link

09:22Paid

Slot filled from waitlist

Sophia Bennett moved to cancelled 14:00 slot

10:30Auto

Push notification sent

Sarah Kim β€” Appointment in 2 hours

11:00Sent

24

Reminders sent

Without front-desk calls.

8

Invoices generated

Without manual entry.

6

Payments collected

Without counter checkout.

Security and data protection

Security built in from day one β€” not bolted on later

Sensitive health data requires strong protection. BigDot is designed for healthcare environments β€” with security architecture, role-based access, and audit transparency built in from day one.

Role-based access

Patients, doctors, clinic staff, and owners each see only what their role requires.

Secure patient communication

Communication between patients and healthcare professionals is encrypted in transit.

EU-hosted infrastructure

Data infrastructure operated within the European Union.

Audit logs

Structured logs record key system interactions across the platform.

GDPR-ready architecture

Architecture designed to support European data protection requirements and GDPR-ready deployments.

EU AI Act ready

BigDot architecture is designed to meet the EU AI Act (Limited Risk classification) β€” human-in-the-loop, transparent AI use, data minimization, and audit trails built in from day one.

Infrastructure

EU-hosted infrastructure
Scalable cloud architecture
Continuous monitoring and updates
Tenant-aware architecture with logical data isolation

Designed for modern healthcare environments

BigDot is designed to protect sensitive patient data for clinics and healthcare providers operating under EU regulations.

GDPR-ready architecture
Healthcare-focused security
Secure cloud infrastructure
EU-hosted data infrastructure

Compliance depends on platform configuration and organizational policies.

Founding clinics program

Build BigDot with us

We're working closely with the first wave of clinics shaping BigDot's roadmap. Founding clinics get a direct line to the people building the platform β€” calls with our product team, early access to new modules, and a seat at the table when we decide what ships next.

  • Direct access to the BigDot product team β€” quarterly calls with the founders
  • Early access to new AI modules and features before public release
  • Roadmap influence β€” your priorities shape what we build next quarter
See plans

Founding clinic status is offered selectively to clinics committed to long-term partnership. Confirmed in conversation with our team.

Pricing

Build your BigDot β€” from €290/mo.

A plan sized to your clinic. Pay only for what you use, add modules as you grow.

Start

€290/month

Solo / small practice

30-day trial

Everything a solo professional needs β€” from intake to invoicing.

Clinic-branded web portal
Online appointment booking
Telemedicine (video + messages)
Online payments and subscriptions
Secure messaging with patients
WhatsApp, email and push reminders
Reporting and analytics
Priority email support
Most Popular

Grow

€590/month

Polyclinic 2-15 doctors

30-day trial

For polyclinics that want their own branded mobile apps and communication automation.

Everything in Start, plus:
Branded iOS and Android mobile apps
Multi-doctor coordination
WhatsApp, email and push automation
Secure messaging with patients
All digital patient touchpoints in one app
Phone support during business hours

Scale

€990/month

Larger single polyclinic

30-day trial

For polyclinics that need AI, custom integrations and priority support.

Everything in Grow, plus:
AI module included (assistant + lab structuring + trend analysis)
Custom API integrations with your EHR
Custom AI tuning for your workflows
Configurable analytics and reporting
Priority SLA support
Dedicated project lead

Enterprise

Custom pricing

Clinic groups and larger organizations

Care Coordinator and Call Center included

For clinic groups, diagnostic centers, specialty practice chains, pharma companies and insurers.

Everything in Scale, plus:
Care Coordinator module included
Call Center module included
Multi-location support
Custom integrations with your EHR and national health portal
Multi-clinic management
Dedicated cloud environment or on-prem option
24/7 SLA guarantees
Dedicated account manager
Procurement-friendly billing (annual invoicing, PO support)

Final pricing depends on number of doctors, locations and selected modules. Talk to our team for a tailored proposal.

See how BigDot fits your clinic

Book a 30-minute demo. We'll walk through the platform, your requirements, and how it would work for your clinic specifically.

No commitment required