Modernize without migration
Modernize your clinic without changing your existing EHR
Your doctors work in the software they know. Leave them there. BigDot adds a branded patient app, telemedicine and an AI assistant β through API integration with your existing EHR. In 2026, AI and rising patient expectations are reshaping care worldwide β clinics that modernize now stay ahead, without migration and without disrupting their doctors.
Designed for private clinics and specialist practices already using an EHR.
Compliance depends on deployment configuration and organizational policies.
Why migration is the single biggest blocker in clinic digitalization
Clinic owners tell us the same story over and over: they want a modern patient experience, but they cannot risk replacing the software that runs their clinical day. The fear is rational.
Migration risk
EHR migrations break appointment continuity. Records move imperfectly. Codes do not line up. Reports look different the next day.
Downtime nobody can afford
A two-week parallel-run feels safe on paper. In practice, doctors run two systems, double-enter data and start hating both.
Staff training tax
Every receptionist, nurse and doctor has to re-learn workflows they had memorized. Productivity dips for weeks.
Data-loss anxiety
Even a clean export can lose attachments, legacy notes, custom fields. Once a patient asks for a record from 2019, the gap is visible.
So clinics delay. They keep the old software, postpone the patient app, and watch competitors with worse clinical practice but better digital experience pull patients away.
How BigDot works with your existing EHR
BigDot does not replace your EHR. It sits next to it. The patient app, telemedicine layer and AI assistant talk to your EHR through a secure API β synchronizing patients, appointments and lab results in both directions.
Supported and tested EHR systems
- Most common EHR systems used in private clinics
- Custom or in-house EHR (via REST or HL7 connector)
- Regional clinic management platforms
- HL7 / FHIR-compliant systems (international standard)
- National health-system integration via standard protocol
- Custom integration on clinic request
Compatibility check is free β confirmed in a strategy call with our team. For systems requiring a custom connector, we agree a one-time fee based on integration scope.
What flows between BigDot and your EHR
- Patient master data β created in BigDot's patient app syncs to your EHR; existing EHR patients sync back.
- Appointments β booked from the patient app land directly in your EHR doctor's calendar.
- Lab results β delivered through BigDot's patient app, AI-structured, and accessible inside your existing EHR.
- Notes and documents β visible in both systems; the doctor decides where to author them.
What your doctors keep doing on the old software
BigDot is intentionally not an EHR. Anything your team already does well in your existing software, they keep doing there.
- Appointment management inside the EHR calendar
- Patient charts and medical history
- Billing and invoicing through your existing accounting flow
- National health-system connection, e-prescriptions, e-referrals β all stay where they are
- Insurance reporting, prescription printing, doctor signatures
- Custom templates, codes and workflows the clinic has built up over years
Doctors do not need to learn a new clinical system. They open BigDot only when a patient sends a message, books a video consultation or asks the AI assistant a question.
What BigDot adds on top
Everything modern patients expect from a clinic in 2026 β branded for your clinic, layered on top of the software you already run.
Branded patient mobile app
iOS and Android app published under your clinic's name. Booking, messaging, lab results, payments, health diary.
Telemedicine layer
HD video consultations, voice calls, secure messaging. Sits inside your branded app, not on a third-party platform.
AI assistant for patients and doctors
Symptom intake, lab analysis, follow-up scheduling β AI on the patient side, summaries and pattern detection on the doctor side.
Operations and revenue analytics
Real-time view of MRR, telemed sessions, no-show rates, doctor revenue split. Pulled from your existing EHR and BigDot combined.
Automation and reminders
WhatsApp, email and push reminders. Reduces no-shows without your reception team typing a single message.
White-label everything
Logo, colors, domain, app store listing β all yours. Patients never see the BigDot brand.
4β6 weeks to go-live, with no clinic downtime
Most BigDot clinics go from kick-off to launched patient app in 4 to 6 weeks. The clinic keeps running normally throughout β there is nothing to migrate.
- Week 1
Discovery and connector setup
Map your EHR endpoints, agree on which data flows where, set up the secure API connector.
- Week 2
Branding and configuration
Logo, palette, domain, app store metadata, service catalog, prices. We mirror your clinic's identity.
- Weeks 3β4
Integration and testing
Patient sync, appointment sync, lab integration. End-to-end test runs with a small pilot group of real patients.
- Weeks 5β6
App store launch and team onboarding
iOS and Android apps published under your clinic's name. Your team gets a one-hour training; doctors get a 15-minute walkthrough.
What if we want to replace our EHR later?
If your clinic decides to migrate EHRs in two or three years, BigDot stays β only the EHR connector changes. Your branded patient app, your patient relationships, your historical telemed records and AI insights all remain. The migration touches the back office, not the patient experience.
Frequently asked questions
Do we need to replace our existing software?+
No. BigDot integrates with your existing EHR through an API. Your doctors keep using the software they know; BigDot only adds a patient-facing layer on top.
How long does the API integration take?+
For EHR systems with supported API, 2β3 weeks. For a custom or in-house EHR, 3β5 weeks plus a one-time connector fee.
What if our EHR is not on your supported list?+
We build a custom connector. The one-time fee depends on integration complexity and is confirmed in the conversation. We support REST APIs, HL7 v2/v3 and FHIR endpoints. If your EHR exposes nothing, we can also work from scheduled CSV exports.
Can we keep our existing patients?+
Yes. Patient records sync from your EHR into the BigDot patient app through the API. No CSV exports, no manual re-entry. Patients receive an invitation to your clinic's branded app via SMS or email.
What about national health-system compliance?+
Your existing EHR is already connected to your national health system β that is why you chose it. BigDot does not touch that integration. Your health-system connection, e-prescriptions, e-referrals and insurance reporting all stay on your existing software, exactly as today.
How much does it cost?+
BigDot pricing starts at β¬290/month and scales with clinic size. The EHR API connector is included for supported systems; custom connectors are a one-time setup fee. No long-term contract.
Can a doctor still write notes in their existing EHR?+
Yes β and that is the recommended workflow. The doctor writes clinical notes in the EHR they know. BigDot syncs the structured fields (diagnosis codes, prescriptions, lab orders) so the patient sees them in the branded app.
Talk to the BigDot team β you do not have to change anything
A 30-minute call. We will look at your current EHR, your patient flow, and show how BigDot would plug in. No migration, no replacement.
No commitment required